I choose my software carefully by looking at the support forums behind each piece of software first and NinjaForge looked impressive. This is my second build but third Joomla site management.
The install went smoothly and was almost ready out of the box with little configuration to go through, although there are plenty of configuration options should you want to go further but without being swamped by needless options, quite simply, perfect.
The NinjaBoard Chameleon template saves a lot of hassle and has the board look like it came with your default template . This saves a lot of hassle and alleviates that sinking feeling when installing other forum software and knowing at first sight that there is a reasonable amount of .css work to do.
As for support NinjaForge were nothing short of superb. I had a very small coding issue that was born out of my Joomla template which upset IE8 when looking at the NinjaBoard. This was resolved professionally, promptly and with such politeness I wish NinjaForge offered interns so I could send some family members there!
I really can't see any cons with this add on. I have used Coppermine patched which was a headache and tried Kunena which in default looked like a forum for a childcare store and hence never installed confidence in me. NinjaBoard just looked right, sounded right and by god it turned out to be just what I wanted.
A big thank you to Mark, John B & the Cap'n over at NinjaForge. You all came up to and exceeded my expectations. Thank you.
The only issue I had with configuring the software to my site was my template having too smaller module to have the software do what I wanted it to do. I posted my issue on their forum and had an answer within 90 minutes which just about blew my socks off. Of course the answer worked and within another 60 seconds ArtZoomIn did exactly what I wanted it to do.
Please don't anyone think I am company related because of my username. I registered here using a mix of my Joomla and Artetics forum usernames after being compelled to support the company through quality software.
Thank you to the guys and girls at Artetics.