It may be very inexpensive but as a commercial extension I expect a commercial service - not to be left with an extension that only works with individual youtube videos, something that is available widely through free extensions. If this was a UK product I would be pursuing a refund under Consumer Protection legislation as without support and in its present state it is unfit for purpose. Instead I wiill now have to waste valuable time and money finding an extension that DOES work and has adequate support.
I have looked up your account and have no records of any emails or submitted support ticket. We offer many ways to submit a support ticket to our system:
1: Login to your account and visit and submit a support ticket by clicking on Submit Tickets.
2: Email support [ at ] corephp.com
3: Reach out to us on our forums by visiting http://www.corephp.com/forum/
We work hard to provide the best support for all of our products and services.
I kindly request that you retract the above statement until you fulfill the available support options. And for $7 we still provide the best support around. We don't like to leave any of our users hanging.