This extension was already working great for me, but the true test was when I had a question and had to email them. Without exaggeration, I emailed them this morning at 9:56am and I received a response at 9:58am! Some may argue that it was just coincidence or luck, but it doesn't matter to me. The point is that for my particular situation they were quick, professional and efficient. For anyone that's ever dealt with poor customer service/support, they will KNOW that it's worth much more than the cost of the extension! Thanks guys, keep up the great work!