But what impressed me most was the speed of the support desk. After using this extension on one site I was very surprised that it seemed not to work on the second one. I made a support ticket and it was solved within an hour. Turned out to be a jquery conflict with my template, so they just switched off jquery in the slideshow settings and presto!
Having said this, I must add that I had some bad times with CB because of two things: (1) making it look a bit fancy takes a lot of work and (2) if you need to migrate from J.1.5. to J.2.5. then you're on your own. It seems that there used to be a CB plugin for jUpgrade but that it doesn't work anymore since J.2.5.6., end of story.
So here I am working a few days on the migration of one single CB install. And yes I need to do it as I don't see an alternative. But boy would I like to see an easier way to do this.
I did not need support until recently, when I wanted to set up Ignite Gallery to meet some extensive front-end submission demands. Support turned out to be quick and helpful, and I really felt that my questions were received as useful feedback for further development. That is what Joomla extension development should be.
Thanks and keep it up!
I did have some starting up troubles, these were addressed quickly and adequately by the support team of Stackideas. Thank you, guys!
BK_Multithumb gives the site admin an overwhelming amount of parameters to set, and the user can upload whatever picture he likes - it is taken care of. Very good job, just what I needed.
Now I must admit I did not have the time yet to test this extension thoroughly. Also, I've used it on a J1.5 site only so far. That is the reason why I rated it 'Good'. But the concept is excellent and I have not experienced any issues.
It took some time & I needed to ask a few questions before it worked. Once again this showed that support is just as important, if not more important than the extension itself. Peter keeps up his high standards on both.
I tried Image Slider on a Joomla! 1.5 test site using the obvious Milkyway template. Everything went ok and, as I said, the module was exactly what I was looking for. Then I installed the module on my live site which has a home made template, and I was in trouble. ARI Soft helped me out and, on the fly, gave me some advice for improving my css.
You guys are great, thanx a lot!
Maybe we could use a bit more of documentation for the css classes which are used in this component. So my overall rating is Good, not Excellent. When it comes to service, I'd say Excellent without any doubt.
Some of these settings I found in an xml file - which is not very user friendly, especially when creating a site for a customer. Some other issues seemed to be solved by creating new images with set dimensions - which is the wrong way around in my opinion.
It is very well possible that these issues can be solved in much better ways, but - and this is my most important point - there is no documentation. I did find a forum in italian, with some english topics in it, but many topics were not answered after months.
I'm sorry but I have no other conclusion: a great idea but totally useless for serious users.