I'm really testing both the product and the support, as I am very new to this, and I'm using the latest 3.0 Joomla. As to be expected with Joomla 3.0 being so new and the templates and frameworks being updated, I have found some issues with the product but they have been resolved within 24 hours. Some of the issues were my misunderstanding, but when that was the case, it was explained to me calmly and clearly. The product functionality is everything and more that is required for the site I'm creating. I have tried another leading and more expensive property sales management component, and I can clearly say that this is easily as good if not better. I will be recommending OSproperty.