The roll-out went so well that it is now have it as a permanent part of our web-site, streamlining our event management processes.
We use the event manager on Joomla 1.7.
Installation was simple– with several .zip files inside the initial download containing the main component and additional optional plugins (e.g. Joomsocial and Acymailing). The download came with a ‘readme’ file explaining the description of each plugin.
Once installed - the back-end component menu was well organised and easy to follow, with many customisable settings.
Setting-up events was quick and easy – with events being able to be fit into categories and sub-categories. We liked the ability to display lists and calendar-views of events in the web-site, and change displayed date/time formats.
Our biggest gain came from the ‘automatic email’ functionality that sends confirmations to registrants and internal admin. This saves a lot of time when processing. The feature to export data to a CSV files allows us to integrate with our other systems.
We have not explored the ‘pay by paypal/authorise.net/eWay/Worldpay’ payment options.
The feature that really impressed us was the support – questions are logged on the developer’s web-site so you can see all outstanding tickets (nothing gets lost), and turn-around time has been impressive, sometimes within 5 minutes of raising a ticket.
The developers even took time to log-into our site’s back-end to investigate a potential conflict other with 3rd party components (we had issues when editing events in HTML using CKEditor)– a support service above their remit. Not only did they identify the issue, but also re-populated lost data.