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Pointman

Reviews(1)
 
byPointman, March 14, 2014
ohanah
While there are many free extensions for Joomla that solve our problems, I dont mind paying for extensions that do the job or add something that I really need. So I buy this extension after the excellent reviews and promptly install it on an aging Joomla 1.5 website. It installed flawlessly and the detailed videos and documentation filled in the gaps to get it configured for my site. Discovered the need for a couple of tweaks to fine tune the styling of the pages and one problem that I needed support for. Here's where the authors of this extension separate themselves from all of the other vendors I have bought extensions from.

When I described the problem Bojan logged in to look over the site and find a fix. When the fix I requested (playing a video link with Allvideos plug-in inside of an event page) proved difficult to correct quickly, He offered to take a backup of our site, install it on a local machine and burrow into it and find a solution. The time commitment that he offered to get this extension rocking on my old Joomla 1.5 site was unexpected and I was grateful.

Since I am in the process of upgrading this particular site to Joomla 3.x and a new template, I didn't avail myself of their offer but I thought it would be helpful for potential customers to know that these guys know the secret to delivering an awesome customer experience.
Owner's reply

Hi! Thank you very much for your kind words. We are waiting for you to upgrade your site, so we can together make it awesome.