I have to rave about the excellent support I got when I needed help with my EasyBlog installation. In the end the problem was on my end, but Jack and Terence couldn't have been more helpful as they searched for the right solution. They responded immediately to each one of my ticket updates with concise instructions on how to handle the possible scenarios and were very friendly. They always made me feel confident that we would get to the bottom of the problem. They were ready to use an online conference service to take a look at my setup (since I was working on a local server) but their suggestions allowed me to find the error I had introduced in my installation. Kudos to the support team! And best of all, after the installation I was very impressed by the look, feel and ease of use of the software. They truly deliver the goods!