Hi I understand that our extension's pricing is not low and we strive to offer good support for that.
Also, hope you don't mind but according to JED's policy on posting reviews:
"What are the guidelines for a review?
You are evaluating the extension based on your experience and usage. Only reviews that meet these guidelines will be published. You MUST first use an extension prior to submitting a review. If you need to report a listing, you must use the "Report Extension" button on the listing, and not this review page"
I understand that different customers have different take on our pricing but JED is for evaluating the extension and not for pricing. :)
Do keep your feedback coming though.