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Safe Collections

bySafe Collections, September 3, 2014
Perfect Ajax Popup Contact Form
Works well, easy set up for dangerous amateur dev and quick support when needed.

bySafe Collections, July 13, 2012
2 of 2 people found this review helpful
This is a lovely looking and easy to use extension, that is massively let down by the complete lack of support from the author.

Good price
Easy Set Up
Intuitive back end
Good customisation options

Complete lack of support (many posts on the forum remain unanswered two or three weeks after posting).
Free version contains useless extra code that's sole purpose Is to stop removal of author backlink.

We've started using TWTPoll instead as we can not get this extension to play ball.

Rated as "Average" but could easily be "Excellent!" with better support.
Owner's reply

I'm very sorry for the lack of support in the last few weeks. I'm currently concentrated on another project and it is not easy for me to switch between these projects. I will try to keep up the support as good as possible.
I'm very sorry for the delays, thank you all for understanding!

In reaction on your review I responded to all the posts of the last weeks expect these which explain known problems (the forum search was often not used!).
I hope I can solve your problems in the support forum and it would be great if you remove this "Average" review afterwards. Thanks!

There isn't a lot of extra code to protect the author backlink and I don't agree with you that the code is useless! The component has been developed in our spare time and it is for free, it's just not fair to remove the copyright link.

Kind Regards,
Johannes Meßmer