Support has been excellent - only a couple of glitches in all this time. This last one is a strange glitch, but Nathan got everything working again.
As far as the component itself it is very full featured with everything you would want with event registration including many payment gateways, ability to offer events free, e-mail handling, integration with several other components including jomsocial. I really like it because it is so very flexible - you can set things up various ways to meet your site and aesthetics needs.
I heard that it's going to get even better soon.
I thank them for continuing to support Joomla 1.5 as some of us have such large sites with so many extensions that upgrading has to wait until a better time of year to upgrade.
Thanks so much for creating and continuing to improve a fantastic component!
If all that wasn't enough... crosstec support is absolutely fantastic. They are very responsive and fix the problems. I only had one glitch with a conflict created by another component - Crosstec support quickly fixed the conflict and I am on my way.
Thanks to Crosstec for creating such a powerful tool.
Best of all, the developers of this extension are there for you like nothing I have experienced before. Very knowledgeable and very willing to help you work out a kink.
I just got mine running with a lot of help because I had goofed when setting the extension up. I can't say enough about the support I received.
So now I can just chat away with clients answering questions. It also let's you initiate a chat with someone or everyone on the site - kewl!
To make it even better, Germi is extremely helpful if you want to customize the extension to fit perfectly with your needs.
We are using it to offer self-help audio/video's on a paid membership site. It works great!
Thanks for this excellent extension.