The reply was to go deep into the root files and change soring code in the files or upload the commercial version. Not everyone is a code junkie. If you take a look at the forum postings under Joomla, you will see hundreds of them, but only a few have replies and some postings have been there for months with no reply.
I really liked this HD player, but the support gets one star. There are very few updates to get rid of bugs and the forums are open to everyone and because of that, there are tons of postings on there on porn, animal sex and beastiality and tons of postings that have nothing to do with HD Player.
The developers could really do a lot better on customer service and support updates, and try answering the tons of questions posted with zero replies. If they would do this, I would rank this a 4 star.
I don't know how Hannes7 and others gave this a five star rating with fast and reliable support. Sounds lile the developers tooting their product, but hey.
I agree with "carantz", on very poor support.
Pick up the pace Contus and I would change my vote.
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