After fast help at first to the complicated and confusing installation process, the SuperJoomla team remains silenced to me. Last thing they told me that they are blaming my provider (I use a less than 10% of the capacity) of providing too little capacity. The player looks nice but is far too limited.
The "complicated and confusing installation process" can be problematic indeed if a version for joomla 1.5 is installed on a joomla 2.5 and after we explained this you made the same mistake again. We included the versions for joomla 1.5 and 2.5 in the download pack so the minimum of knowing what joomla version do you have is required.
Regarding the limits for upload via ftp using filezilla, this has nothig to do with our product.