Let me start off by explaining who I'm posting this review for - I work for a healthcare provider with over 10,000 employees, we use Joomla for our Intranet. On top of that, we use a setup that is not traditional - Windows 2008 Server R2, IIS 7, MSSQL database . This setup often makes its hard for extensions to work correctly, we took a chance and bought this extension based off other reviews and I can honestly say that I have never been more satisfied with a joomla extension. The extension did install correctly, but i had some issues once I tried to configure the menu. I submitted a support ticket and heard back within an hour. I then worked back and forth with Roland (eventually he even took the time to install an environment like ours so he could test and resolve the problem quicker) who had the issue resolved by the following morning. A part of my job is working with large healthcare service providers, Roland and Daniel's service was at worse on par with what those large companies provide, but in many way actually surpassed them. I would highly encourage anyone to purchase this extension both for what it adds to your website and the support you will get if you have issues.