Website designers with a moderate knowledge of php, css and html will find it fairly easy to theme the component and associated modules to match your custom joomla template design.
The Support is phenomenal. Whenever I ran into a problem, I simply created a support ticket from the joomla backend and their team was very responsive and effective in resolving issues. The level of support alone makes the cost of the component worth the money.
My implementation was quite complicated in that I added a level of MLS integration into the component. Fastw3b assisted in developing this plugin for an additional cost, but their help was well worth the extra money. The one drawback I found was that the current version of the component is a bit lacking when working with large sets of property data that result when importing an MLS IDX feed (My dataset was approximately 30K listings with photos). However, I'm am confident fastw3b will be working to fix these limitations in upcoming versions. Currently, if you are wanting to integrate large amounts of MLS property data, there may be better, more robust options out in the market than Joomla/FW Real Estate, but for the price (hundred$, not thousand$) this component more than meets my expectations.
For real estate agencies who only want to feature their own listings or want to integrate with MLS and are in relatively small markets, FW Real Estate Pro is an EXCELLENT choice.