sorry but we replied to your email asking for instructions to download same day we received it. We explained you don't have to create an account with us, that it's automatically activated (and we also checked for your case it was properly done). That you could recover your password introducing your email at our site, and that you could contact us again in case you wanted us to reset your password from here and send you new data. Seems you aren't receiving our emails? Please check your spam folder, or let us know other email to contact you. We look forward you can download and review this comment, because it's about a downloading issue, and not about the extension itself.