The support team is simply exceptional! They have patiently looked into my questions (many of which were not caused by the HD Webplayer, but rather by my relative inexperience with Joomla) and promptly responded with very helpful advice - outstanding!
I have come across no critical caveats with this extension. This is a tough benchmark for any other video extension to get close to!
Congratulations to the developer and support team - you are doing an outstanding job!