So 5 stars for support!
But the component lacks a little bit of the ease compared to the other components of RSJoomla. It´s more suitable, if you want some automations, (little) workflow features and so on.
So you ask me, why I´m just ignore the features and use it in a more simple way?
OK, that´s possible, but on the other hand the in-build styling options and possibilites to customize fields are limited (in the actual release). You´ve to style the feedback just like an article (OK, unlimited possibilities), that´s my point. Could be more user-friendly.
But I´m convinced, that the component will be tuned in the future.
In this case, I´ll rate 5 stars.
Full screen, animations (like flash...), video support and so on.
I had a little problem, was solved within 30 minutes (and to be hones 2nd time, it was my fault...).
The component a.) secures your installation in critical points b.) protects for hacks of insecure uploads c.) cleans your Database and temp-folders d.) a county-blocklist (even a black-white-list) e.) has an outstanding support-team (what not every paid component has...).
So an cost-free alternative without the "one-stop-solution-idea" could be "Admin Tools" by Akeeba, but without the really nice security features.