Hello JED Team and all user,
Yes, this person has contact our email, but we have reply its 3 times and if he still not understand, we recommended him to discuss its at my forum, but he never do that. Actually, it's the free module and not commercial module, so we hope that you are understand about our time to solve each problem.
If your site does get hacked you can install a backup but you still need to find where and to protect it from further attacks. RSFirewall can save you a lot of time and headaches and the price ... how much do you value your website!
Well done Alex 10/10