It is highly customizable, simple to use, and clean looking. Phoca met my needs when I first installed it, and they continue to improve on the extension on a regular basis.
The website keeps you posted on requested features and what is coming out in the next release. Upgrading from an older version to the latest release is a breeze. Thus far I have not encountered any bugs, problems, or issues from upgrading.
Thanks to Phoca and keep up the awesome work. I would recommend this extension to anyone.