I am not a programmer or techie in any way and chose HikaShop based on the feedback of others for ease of install, good performance etc. I wasn't disapointed with the product in any way and it worked straignt out of the box. When I ran into a few issues with my template that were beyond my technical ability to solve, I contacted Hika Shop and received superb support by return - even working on my website on a Sunday. That is way beyond the call of duty. Thank you Nicolas for all your help. Five Stars all round!