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byappleexpress, January 31, 2012
R Antispam
The first few months of my website's existence were without incident. Recently, however, my Kunena forum has started to be spammed.

After the initial installation on Joomla 1.7.3 with Kunena 1.7.1, it didn't appear to help, until I figured out that the plugin's access level was not set to public.

Once I changed the plugin's access level to public, it worked like a charm.

Thank you very much for this wonderful piece of software.
Owner's reply

Thank you very much for the review.
That is something I have to fix for next version. So the plugin is public after installation.

byappleexpress, January 31, 2012
After having used Joomlawatch for several months, I had to reinstall it when upgrading to Joomla! 2.5 and Joomlawatch 1.2.18. Unfortunately I did not have a record of my license key.

I submitted a helpdesk ticket in this regard, expecting to wait at least a few hours for a reply. Lo and behold, literally four minutes later Matej responded with my license key and my site was fully functional again.

This goes beyond customer satisfaction. I'd call it customer delight.