Most impressing was that I had a conflict with two other components on my site. After posting this to Artetics forum I immediately got response and they asked me if they could get access to my site. Only a few hours later I had a working web-site and an updated module in my email inbox.
I also purchased other modules from Artetics. All open questions I had where in general answered very quickly in their forum or via email.
Great software and amazing support!
Sometimes the documentation is lacking some details BUT Artetics has an amazing support and often have replied within minutes to my questions. Also over the weekend!
This is very user oriented!!