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arndtmatt

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ContentBuilder
★★★
Very useful but...
byarndtmatt, May 31, 2012
ContentBuilder
This app was very customizable and worked perfectly up until the beginning of this week. Had some issues with a 403 forbidden error when trying to do some edits on the back end. Tried for two days to get support and was never replied to once. Ended up figuring it out myself. Would rate higher except for the lack of support.
Owner's reply

Hi,

Sorry that it didn't work well for you, but the settings to prevent a 403 (access denied) are accessible for the public in the documentation and also in the forums.

As for the support: we raised the support staff by 2 new team members. Please understand that with the growing popularity of our extensions, it took a couple of weeks for these 2 new team members to catch up.

Last but not least we are giving free support with highest quality, which is outstanding in the joomla world.

I hope in the future you will recognize the changes we made already (and the future ones) and update your review.

Regards,
Markus

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