Very nice the option to upload foto, file and movies, you can customize the layout, but you have to know php and html code.
There's no way to have a module that shows if someone receive a respons to his message
The support center isn't quikly to respond you and in some case seems that don't like to solve all the problem.
I have got several problem with conflict with other component, seems that this product use to mutch query and is to mutch heavy.
We would much prefer to be able to help you, but with literally no information on the errors you got and your environment, it's impossible.
You do not need to know html or php to change the templates add videos or upload pictures. You can test that on our testing site. jomwall has setting system to pick templates and colors.
We are not be able to relate *any* single ticket support to you?
Anyways We invite you to use our ticket system, if you have issues.