There are some serious drawbacks though:
The istraxx Virtuemart UPS plugin seems to give them a problem. Not a small one, but a big one. I have seen this issue with a different onepage checkout before, and the other support was able to addess the issue in about 2 days. The answer I got here, through CMSmart support, was that, "The UPS plugin has a problem. It's not our one page extension". (to us, this was a big issue, and I was not willing to only receive a 50% refund when the UPS plugin is coded specifically FOR VM)
Additionally, there are other problems:
1) Language barrier
I know they are in Vietnam. I know they are not native English speakers, but please, if you cannot understand what the questions/problems/bugs/concerns are, ask for more clarification. Don't say I've asked too many questions and should list them out 1 at a time, and expect me to start over, from scratch listing 1, wait for response maybe next day, then harrass for the next week before the solution (if at all) comes, then expect me to move on to the next problem.
They seriously need to improve their support response time. I understand there is a time zone difference. However, when you charge for a professional extension (and believe me, it is charged quite appropriately as a professional extension), I would expect a slightly quicker response than (if lucky) next day. And that's only to confirm that you received my ticket. GL trying to get a solution anytime soon, if you can break through the language barrier. As well, if you don't work on the weekends, that eliminates 2 days right there, and then with time zone differences, it really narrows down the window of support to 4 days a week.
I could continue on with other very specific issues, however, I suspect this is enough to list here.
With all that being said, I would still recommend this extension for someone who's using a stock install of VM, is not on a time schedule, and can find a way to be thorough enough to break the language barrier.
As a professional extension, this product is still in an early to mid beta stage. There is an expectation when paying a premium for a premium extension. They need better support, they need to keep up with very specific extensions that are authorized for VM, and they need make this more versatile for those who do not want to use a CMSmart template.
3 of 5 is all I can think to give it, and that's because, I did actually get my refund.
I will not be using this right now, but if they can fix these issues, THIS will be the one page extension we will be using in the future.
I promised a review, and I was honest. Not much more I can say.
Thank you for your great advices and time to write it! We updated version 3.0 which fixed all your problem as well as added many new functions! please enjoy
However, it is not very "3rd party" template friendly, meaning, if you are not using their template or (I'm guessing) one of the stock templates for joomla/VM, it is not easily configurable. Also, it does have a bug that the author did not address when asked for support. They did, after much hounding, try to fix a few things and make it work on my site, but the language barrier to english must have been too much for them to understand the bug and problems. (only assumption I can make)
Support is slow. When I got a response, it didn't seem to actually address the issues. Only what they thought they interpreted as the problem. Also, was told I put too many problems in 1 support ticket, and I should have put them in 1 by 1.
Even with all of that said, this product DOES seem to address the save cart problem with VM.
I asked for a refund myself because we were not going to be using this plugin in the condition it was in right now. I WILL be keeping an eye on this plugin for the future. If they can fix the bugs, improve support, and find a way to break the language barrier, this product will be worth the cost. Right now, it's not there.
At least they finally got to giving me my refund. Maybe one day, I'll be back here, praising the work/progress they've made.
Didn't check the support options because the code works out of the box, however, if it's anything like the code, it'll be very efficient and thorough.
Thanks for great plugin.
The only thing I wished it would do, was also change the user group as well as shopper group during registration.
This software is free or commercial. The free software is amazing, but the commercial version has so much more. If you are importing anything, and I mean anything, into joomla, you NEED this extension. With a little configuration, built in to CSV-I, you can import from any csv (or almost any other UTF-8 text file) into the joomla database. Just select which table you want to import to, and upload your doc, and it's done.
The documentation is excellent and easy to follow. The forums have some great questions answered already. If you have a question that you can't figure the answer for, or find elsewhere, Rolandd has several options for support, even down to 10-day support that's very affordable, so you can ask any questions.
I do, however, suggest, the full commercial version. you move from ver. 4 (free) to ver. 5 (commercial), and you get a full year support included, as well as a few other pieces of software that aren't included in ver. 4 like his Field Mapper for CSV-I and Cherry Picker.
Did I mention the amazing support??!! Rolandd saved me many hours of work, and provided a support response in less than 12 hours. The problem I had I would have NEVER found on my own, yet it was easy to fix. (always hate those problems that stare you in the face but have no idea they are the problem)
I am using this extension to move an entire business' in-house MS Access DB to a fully-functional online MySQL DB with Virtuemart (and custom component/module/view/etc..) I would never be able to do it without CSV-I. Total lifesaver. I will never build another joomla site without including this extension.
Thank you again Rolandd.