· I wrote 4 posts in their forum (I got published only 2).
· There is no contact email in the joomfish site to anybody so I wrote back to the seller email. No answer either.
· after 7 days of silence I decided to ask for a return of my money via paypal. to that they did answer straght away to say that they had cancelled my subscription and cancelled my 2 publised posts.
· I have read similar support complaints in this reviews. My conclusion is that I am puzzled with this guys because I have been using Joomfish for years, never had to deal with support and after this experience I am keeping out of giving then any more money. Unbelievable!!
Please get in touch with us - this is definitely not what we want to offer as our service. Sorry for that.
With ARTIO Joomsef I´m over my head because I finally feel that I can start to fine tune my SEF and SEO work free of nuisances. I purchased their installment service and it has been money well spent. The customer service was quick, supportive and extremely helpful. They went out of their way to fix messy parts of my site. The component is user friendly and it does what it says in the box. Power to ARTIO team, and to you customer, honestly, don´t look any further, this is the one!!!