i think it would take an experienced user to use this component. i didn't find it very clear on how to create my newsletter vs templates to begin with, i can see an option to add tags in the newsletter page but not in the template page where it seems you really design and add the content to your newsletter. the method of having to create your css manually in the file is fine for someone who knows css but not at all user friendly for the average "user". i installed this for evaluation but will have to choose another solution since at the end of the day, the newsletter will be designed by someone with little to no coding ability and it has to be very straight forward. Perhaps the interface and features could be re-evaluated for the future to make it more simple.