chris2005
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bychris2005, October 3, 2009
bychris2005, June 16, 2008
1 of 1 people found this review helpful
When you read their forum you'll see that the speed of support is slow slow slow, which does not come in handy as this product gives a lot of problems to set up.
Read their refund policy very carefully
http://www.joomla-tags.com/kb/refund_policy/
as you most likely will be interested in, after waiting for any respond while having all sorts of problems.
Also, the statement about not giving 3rd party component integration compatibility and support, has not been stated by the developer with little reason.
I think the product when eventually implemented can be great, but the complete product, so speed of support included, is poor (I am amazed to see that other reviews tell the opposite?!)
Don't buy this product if you are in a hurry and don't like the risk of having implementation problems!
Read their refund policy very carefully
http://www.joomla-tags.com/kb/refund_policy/
as you most likely will be interested in, after waiting for any respond while having all sorts of problems.
Also, the statement about not giving 3rd party component integration compatibility and support, has not been stated by the developer with little reason.
I think the product when eventually implemented can be great, but the complete product, so speed of support included, is poor (I am amazed to see that other reviews tell the opposite?!)
Don't buy this product if you are in a hurry and don't like the risk of having implementation problems!
Owner's reply
The reason other customers say they get great support is because they do get great support - as have you!
We investigate every report of incompatibility and DO PROVIDE REFUNDS as per our policy if we fail to make our product work in your environment.
We spend every day supporting customers - the forums are not the primary method of communication with our customers and those that contact us often - just like you did - get a very swift reply.
Yes the install can be tricky in some environments - thats why we offer to install it for you should you ask. Every server in the world is different, and Joomla sites vary greatly
Look at the other great reviews - we do our best!



