I am developing a site for a UK estate Agent, Kathy has gone out of her way to assist me with localisation and processing of UK postcode data for me. She has helped with teething issues and CSS adjustments. Although we are on opposite sides of the globe I seem to wait only a few hours for a response.
I fully recommend this product and the wealth of configurable features makes a unique look and function for each site you build.
Rock on EZ Realty