This extension is totally awesome! Does exactly what it says it will do..and more. I wanted a fun way for my customers earn "points" at checkout, that could later be used to get a free product. I saw a few potential options, but none of them really wow'd me.....then I found VM Alpha Points. This extension takes the customer rewards concept to the Max Power. It's super easy to use, and their is so much freedom to design the look of your redemption coupon. Not the mention the super cute piggy bank. The demo is simple, you don't get directed all over the place and you actually earn points just like your future customers will.... so you get a first hand understanding of how it all works. Lastly, the customer service is off that chain... I submitted a couple questions, thinking ohh I'll probably hear back in a couple of days - Wrong...I got a response back in a matter of minutes and the customer care rep went completely above and beyond with helping me. If you are looking to bump up your companies customer service appeal and customer retention rates, and enjoy fantastic customer support...you should definitely get this extension.