The support is highly poor. I have reported at the forum and send several mails still no reply. The support is a dead area. I cannot get it to work and they never reply...it is very ridiculous.
I hope they will not ignore this comment too
Thanks for using our extension.
We are always ready to provide 100% support to our users. We have already answered you on your submitted ticket dated 1st April and we asked for your site url and joomla credentials. Because after some information only we can give you exact answers and solve your problem. You can check your email or login at our site and your support ticket answer.
I hope you can understand. Still we will ready to solve your issue, just provide us site url and joomla credentials detail in ticket.