Sam was incredibly quick to not just fix my problems, but also to locate a couple of other issues and address those for me too. they even took over the Easyblog upgrade for me when I couldnt do it (I am not too technical).
I am impressed. These guys deserve their 5 stars.
I found one bug with the earlier version I had so raised a support ticket. I had a solution within 24 hours and the intructions were perfectly clear and easy to follow. The end result was an upgrade so I got a whole bunch of new features as well. I recommend this component - well worth the price.