Plus, for some odd reason in my case it misses a lot of IPs and still shows them as CF's ones and not actual visitors's(about this also were talking at their support about same time ago).
Hi Danns - we pushed an update today that converts this into a Joomla! plugin and updates our IP ranges. Should resolve the issues you mentioned.
Don't get me wrong, the problem gets taken care of, but there is no communication in the process. This, IMHO is not a good practice - to have your customer hanging for a wheek with no reply to multiple messages before the solution is presented...
Now, if that would be a community forum - sure, it would be understandable... But when you use personal aproach by utilizing support ticket system to take care of issues - not a good practice to not answer for such a long periods of time...
Otherwise, again - the extention is very nice and easy to install and configure.
By now, I've been using it almost 2 years.
Integrates with other components in a snap! Originally I had LyftenBloggie on my site and used it's own comment system, which is not bad, but I wanted to make it so I can manage ALL comments from whole site in one place. JComments imported LB comments with no issues at all!
Plus, support is just great! I am in the process of rearranging my whole site and will move away from using LB all together, so again, support is amazing!
Thank you, Smart!!