So, as they suggested, I posted in their forum for help. Nothing, happened. So I emailed someone a week or so later. I can't remember if I got an immediate response within a day or so that someone would look into it and then nothing. I emailed a month later and still nothing from anyone to help me.
I downloaded Moo Popup and it worked like a charm. Sorry guys, but you all really need to support something that you ask people to pay you something for it.
Th reason you aren't seeing any changes is because of the cache. Set your cache to 0 and refresh the feed and it should change.
We will putting some code to refresh the cache whenever the feed information is changed in a future version.