I sent a message in hope for some help, but I wasn't expecting a response since after all is a free module and a great one at that.
I login into my email account and and see a response with a a fix that resolved the issue. I just have to say that is impressive. They went out for their way to respond which also included how to fix my template( which they totally did not have to do since it is third party template and not the menu module)
The menu module is a perfect addition to the site. Their support is great.
I've been interested in their other modules and after this positive experience, I will happily purchase from them.
btw, I signed up here just to leave this review.
Keep up the great work!