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I have been using the free edition (JNews Core) for some time now and have seen a lot of updates and improvements in the mean time.

Is it the best newsletter component? I don't know, because I did not compare other product recently. For me Jnews is offering a free solution for several sites even with custom-styled templates.

Online support is a very nice-to-have item. Today I had a technical issue with displaying the archive and within 5 minutes it was solved.