We purchased the Anti-Hacker Suite and installed the program on our site. We had a few minor problems with configuring things correctly, but OSE was right there to help us. The service alone makes this program worth every penny. They practically held our hand and walked us through every detail or question we had. It didn't matter what time of the day or night we needed help, they responded quickly and helped us. If I could give more than 5 stars I would. Setting up complicated server configurations, ini files and php and getting it all to work can be maddening, so service is top with us and OSE is top in our book.