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I paid $35 for this extension last week, and it never worked for me. I emailed them for the solution, they don't reply me until now.
I tried to use the '24x7 technical support' link above. It links to anther website which provide online pc troubleshoot website, I asked them for support, but they know nothing about this extension. They told me, my computer has problem so that the extension can not run, (I have checked other computers, don't work either.) and they asked for remote control my computer . After that they tried to clean up my computer. Fortunately, I stopped it. My issue is, no images show up by the way.
Owner's reply

We dont have any order on your name . What was your ORDER ID and ticket ID ?

Please get in touch with and we will verify your purchase.

Looks like, you bought the extension from somewhere else and trying to accuse the wrong team. We dont have any online PC support website as well.