After using the system for 6 months I've only had a few minor issues. The support forum has many posts, so often you can trouble shoot from there. If not, the ticket system is reasonably quick and the support staff are happy to help.
Updates seem to be on average once every 3 or so weeks, giving new features which users have suggested in the support forum.
Bottom line, I love having the extension on my site, and so do my users.
thank you for the review, much appreciated!!
glad that you and your users love Ohanah, it's amazing to hear that it give us the power and love to make our product alway better and metter