dwatters
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bydwatters, March 22, 2011
I am using an older banner rotation program on my website and it doesn't let my clients see how their banners are doing so when I read about Ad Agency I knew I had to upgrade this area of my website.
It installed instantly but when it came to setting up the banners I had trouble. I struggled with it for a while assuming the problem was user error but at the end of the day, I submitted a support ticket. Half a day later, I got a response. It turned out that Ad Agency was not working on some pages due to a conflict with another component which I use to create a business directory (Sobi2). The tech support fixed the problem and explained what action was taken so that I would understand it too. Surprisingly, the action taken by the IJoomla team fixed a long standing issue I was having with the Sobi2 component as well! I couldn't be happier.
Ad Agency has a LOT of features so it might take a couple of days for the average Joomla user to get used to how it works but know that if you run into a problem, don't struggle as I did - submit that support ticket. These people are serious about support and will help you out in a timely and professional manner.
I couldn't be more pleased and for me it was worth every penny.
It installed instantly but when it came to setting up the banners I had trouble. I struggled with it for a while assuming the problem was user error but at the end of the day, I submitted a support ticket. Half a day later, I got a response. It turned out that Ad Agency was not working on some pages due to a conflict with another component which I use to create a business directory (Sobi2). The tech support fixed the problem and explained what action was taken so that I would understand it too. Surprisingly, the action taken by the IJoomla team fixed a long standing issue I was having with the Sobi2 component as well! I couldn't be happier.
Ad Agency has a LOT of features so it might take a couple of days for the average Joomla user to get used to how it works but know that if you run into a problem, don't struggle as I did - submit that support ticket. These people are serious about support and will help you out in a timely and professional manner.
I couldn't be more pleased and for me it was worth every penny.
bydwatters, June 11, 2009
I downloaded this component and bought the plugin for my Sobi2 directory component. The goal was to have a business directory with SEF URLs. I did not desire or need the rest of my site to be SEF. I ran into difficulty trying to configure it but to be fair, this component has a lot going on. It's easy to not do it right if you are uninitiated. I emailed the creator and he asked me to pay for one hour of support. I am sure I took up more than an hour of his time but he stuck with me until the component was working. Any difficulty that I had was my own lack of knowlege. Now installed right, it works as advertised and I'm thrilled at the job it does.


