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eboisset

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OS Property
★★★★★
Great extension and excellent support
byeboisset, June 10, 2012
OS Property
This extension contains all the necessary features for managing real estate properties, including the possibility to add extra fields if needed.

Taking in account also the very good support from the ossolution team, I can say that the cost of this extension is very reasonable.
BreezingForms
Good component but pay support too slow
byeboisset, April 4, 2011
BreezingForms
This component is really usefull and well developped, you can do mostly every forms you need once you've understand how it works.

The sad is that the pay support is really too slow, I had to wait more than one week to get an answer and because this one didn't solved my problem I have now to wait again more than one week for the second answer...

When support is free I can understand but when you pay for support you're expecting to receive an answere in the 24h or at leat 48h but not more than one week later.
Owner's reply

Hi,

thank you for the review! As we mentioned below we took the appropriate actions and expanded our support staff.

Please understand that it might take some time until everything is in place. The support requests we usually get can be quite complex because you can do so much stuff with BreezingForms that goes far beyond simple form creation.

At the same time we heavily develop new and very big extensions that ship with the same BreezingForms subscription.

For all the people who had to wait too long for a reply we are currently extending their membership & support durations for free!

Regards,
Markus

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