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byeditor, November 26, 2008
JXtended as an organization in Joomla! are the best at what they do. I am impressed. JComments is simply great!
I had read about how good the jextended support team is in responding to support questions but I did not really believe it. In fact, the accolades seemed so heavy that I was convinced that they were planted by an insider. But, I did not want to pay a million dollars per site for JCom and, though the reviews were good on yvcomment, and I had downloaded it, it did not give me the same feeling. Maybe it too is good but I got a lot of other freebies with JComment and they clearly did a lot of integration work with this product. The more I checked, the more it appeared to me that the Joomla Core team had merely extended Joomla!. Comments to me are not just an extension. They are an integration without disprupting the expected natural rhytm of Joomla!
From the backend to the front end I am impressed. You must install a few other goodies from the company to make it all work but they too install as easily as a template. The free WYSIWYG editor for example appears to be a fork of FCK editor for Joomla but it works more even cleanly than FCK itself.
The ratings and the social links make it as modern a commenting system as exists.
The support team helped me get over my lack of understanding on some minor familiarity items and support and the product were both better than what my expectations would have been if I had high expectations. Some of you surely have experienced vapor support. That is what I expected. I was afraid I had bought vaporware but the deal and the feel of the product set was too good to say no to. The product is real and the support is unbelievable. And there are other products like Magazine and Content Manager that also seem to have the same notions going for them (I don;t use them yet)
I really mean all of this praise. it comes from a guy who til this point with every extension I test drove other than the CB trial, you would have had to color me disappointed.
From my support experiences with other support teams, I had many "no response" tickets and occasional apologies with "two-week-later-responses but no answer." That was my experience in forums previously when I was newer and needed more help. So, I had no expectations.
I have used top name templates from top named companies and even had one person whose last name is the company name promise he would send me my money back via PayPal and then when I asked for it back, he too disappeared.
So, let me add to the accolades for all the people at jxtended, especially the support team for JComments.
It is hard not to like Joomla! once you get its rhythm. Unfortunately, all of the extensions do not have such rhythm and many support teams offer no music at all. JComments has the Joomla Rhythm and I would bet a dollar to a donut that their other products are done just as well.
While I was writing this review, I kept trying to come up with a word that describes why I like the product and I think I just got it -- Rhythm. I just bought JoomlaRhythm as a domain name while typing this. No idea what I will do with it. But one thing is for sure. JComment has JoomlaRhythm.
I really like that they have not chosen to use the article interface in the backend because it would make it more difficult to manage what I have written and others have written for me as articles with the comments all mangled in. The interface is clean, intuitive, pleasant, inviting, and easy to work with, and of course, just plain wonderful. I would buy another product from this team of pros in a heartbeat.
I sent them a thank you just today before I chose to write this review:
Thank you for the care that you have given this work.
After some experiences I have had with others, including your direct competitors, it is refreshing to find products that make sense and other than that they are built for folks like me with low budgets who often take advantage of open source, they are as solid as software from companies as good as IBM.
I am glad I found JComments.
---
I had read about how good the jextended support team is in responding to support questions but I did not really believe it. In fact, the accolades seemed so heavy that I was convinced that they were planted by an insider. But, I did not want to pay a million dollars per site for JCom and, though the reviews were good on yvcomment, and I had downloaded it, it did not give me the same feeling. Maybe it too is good but I got a lot of other freebies with JComment and they clearly did a lot of integration work with this product. The more I checked, the more it appeared to me that the Joomla Core team had merely extended Joomla!. Comments to me are not just an extension. They are an integration without disprupting the expected natural rhytm of Joomla!
From the backend to the front end I am impressed. You must install a few other goodies from the company to make it all work but they too install as easily as a template. The free WYSIWYG editor for example appears to be a fork of FCK editor for Joomla but it works more even cleanly than FCK itself.
The ratings and the social links make it as modern a commenting system as exists.
The support team helped me get over my lack of understanding on some minor familiarity items and support and the product were both better than what my expectations would have been if I had high expectations. Some of you surely have experienced vapor support. That is what I expected. I was afraid I had bought vaporware but the deal and the feel of the product set was too good to say no to. The product is real and the support is unbelievable. And there are other products like Magazine and Content Manager that also seem to have the same notions going for them (I don;t use them yet)
I really mean all of this praise. it comes from a guy who til this point with every extension I test drove other than the CB trial, you would have had to color me disappointed.
From my support experiences with other support teams, I had many "no response" tickets and occasional apologies with "two-week-later-responses but no answer." That was my experience in forums previously when I was newer and needed more help. So, I had no expectations.
I have used top name templates from top named companies and even had one person whose last name is the company name promise he would send me my money back via PayPal and then when I asked for it back, he too disappeared.
So, let me add to the accolades for all the people at jxtended, especially the support team for JComments.
It is hard not to like Joomla! once you get its rhythm. Unfortunately, all of the extensions do not have such rhythm and many support teams offer no music at all. JComments has the Joomla Rhythm and I would bet a dollar to a donut that their other products are done just as well.
While I was writing this review, I kept trying to come up with a word that describes why I like the product and I think I just got it -- Rhythm. I just bought JoomlaRhythm as a domain name while typing this. No idea what I will do with it. But one thing is for sure. JComment has JoomlaRhythm.
I really like that they have not chosen to use the article interface in the backend because it would make it more difficult to manage what I have written and others have written for me as articles with the comments all mangled in. The interface is clean, intuitive, pleasant, inviting, and easy to work with, and of course, just plain wonderful. I would buy another product from this team of pros in a heartbeat.
I sent them a thank you just today before I chose to write this review:
Thank you for the care that you have given this work.
After some experiences I have had with others, including your direct competitors, it is refreshing to find products that make sense and other than that they are built for folks like me with low budgets who often take advantage of open source, they are as solid as software from companies as good as IBM.
I am glad I found JComments.
---


