The support I got with a problem that was due to my site, not the extension, would be incredible for a paid product or paid support, I couldn't believe the extent they went to help. I recommend this to anyone...you will like it.
I am so happy I found this one. Any questions I have had were answered promptly and with more than enough information to solve my problems. The relationship this company has with it's customers is rare. They are completely open to suggestions, and want everyone to be happy with the product they put out, while seeming to constantly be working on making the component do everything everyone wants.
Not only do I recommend this extension I will be looking for more products from sourcecoast in the future. I was a little skeptical that this many people were saying it was great but I was wrong. The first time I got confused and didn't understand something, I was shown they are the real deal. It makes me feel pretty good spending money on a product that the developers take so much pride in. Special shout out to Alex in the forum. He really makes a great product greater.
Most installation and set up is intuitive, and they provide basic set up instructions, but any questions you have about add on products is another question.
First off, it says free which is true for basic use. Any customization or integration in your site will require add ons which do have costs.
This being said, you will fall in love with the extension and make the leap towards purchasing the addons if they would only answer any questions. Apparently support is only available with subscriptions as well. They would make a killing on the add-ons, I usually won't buy them but I would on this one if they just provided support with the purchases. If they change this, I will give 5 stars. As far as usefulness for me right now, I would give 1 star, but honestly it does deserve the 4. I hope the developers realize they have a great product and could easily make lots of money if they provided support.