Thank you for your review.
We aim to improve RSMediaGallery! - we've started some time ago by introducing the Responsive Slideshow Module. We'll improve the other areas so that they'll be responsive as well.
Regarding your question on the forum, I did find it based on your username, but you didn't mention this - you did submit some support tickets and all of them were replied to, but no mention there as well. We can't help you if you don't tell us the problem you're facing.
PS: The Support Forum is for user to user support, we don't monitor it (although sometimes our staff members give free support there as well). The support we offer to subscribers is available in the Support Tickets area.