We are very surprised to read such a negative feedback after getting reply to all your 4 emails with 1 hour time after they were sent.
Never mind the fact that you have never even mentioned any bugs or issues with the component itself. It simply can't be true with fact of constant update of the component and growing numbers of users and positive feedback we receive from our clients.
We are not worried about the fact that you will still be using our component after leaving such a feedback. What we are really worried about is what else we could do for you to let you see at least something positive in our premium support, which is a slogan of Fastw3b Components.
Fastw3b Components - Joomla Extensions with Premium Support!
And we are happy to refund you component cost and even your wasted time if you can give a proof of what you wrote above.