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eyecandy1

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Reviews(3)
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Results 1 - 3 of 3
jNews
★★★★★
Excellent Product - Outstanding Support
byeyecandy1, August 29, 2011
jNews
This is an amazing product. The free version is perfect and I am soon to try the pro. I have a small error, but the live customer support fixed it within minutes. No Ticket, No subscription to buy..no waiting just great support More developers should take a page from this book. Well Done Joobi. !!!!
FlexBanner
Great component
byeyecandy1, April 11, 2011
FlexBanner
Install and figured it out in about 15mins. I have been looking for a extension that allows expiry on certain dates and certain number of impressions. This is perfect!
FW Real Estate
A bit disappointing
byeyecandy1, March 17, 2011
FW Real Estate
Fairly disappointed in this extension especially considering the the main reason I bought it was because of the good feed back. Their demo site looks great, Pre sales questions were answered immediately with all the right answers.....But when the extension was installed. The translation was incorrect. it was full of bugs and css errors. All which can be fixed with a bit of time and effort but my thoughts are; if its a commercial extension it has to behave like one. This should be free till it is more developed. I have emailed my concerns to the developer to see if there was an easy fix but unlike the pre sales questions....I have never heard back. I have to questions the reviews on here for this...All in all ..a complete waste of money and time:(
Owner's reply

Hello eyecandy1,

We are very surprised to read such a negative feedback after getting reply to all your 4 emails with 1 hour time after they were sent.

Never mind the fact that you have never even mentioned any bugs or issues with the component itself. It simply can't be true with fact of constant update of the component and growing numbers of users and positive feedback we receive from our clients.

We are not worried about the fact that you will still be using our component after leaving such a feedback. What we are really worried about is what else we could do for you to let you see at least something positive in our premium support, which is a slogan of Fastw3b Components.

Fastw3b Components - Joomla Extensions with Premium Support!
And we are happy to refund you component cost and even your wasted time if you can give a proof of what you wrote above.

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