I am working on joomla over 7 years , is the first time i am writting a review, only to protect other joomla users to buy it.
There is no support at all. They asked me for a back end access. I gave them a back end access and after that stopped to work even those parts that worked before. You can check their demo at the demo page. Some links of their demo are misleading the user or just don't work!!!
The php expert i hired to fix it told me that component's code is a mass!!!
Higly recommended: Do not spend your money on it!
I have checked all the tickets / threads raised by you and all of your issues were replied on time and help provided. Out of the raised tickets you yourself closed one of the pending ticket before the staff could have followed it up and once closed, the ticket is off the queue. Your last forum thread was for customization request which was denied as it is beyond the scope of official support, we are committed to provide active support for bug fixes, helping users on how features work and minor customization. JA JobBoard is a big complex component and requires professional help to achieve different workflows. We have many users running jobboard sites for quite some years now.
At JA one has easy access to the moderators incase one feels the support is not upto the level, one can even ping us on the social channels, we are available to help our users, but are helpless if user does not give us chance, like in your case. Even now, I can assure you that all your bug reports/ queries will be well supported but not the major customization request.