I then went to the software site's support page and browsed through the forum for this software. It was mentioned to read the installation instructions, but none were included, and another user pointed out this fact. Yet the author still did not post a link to the instructions, nor did he post them on the forum, or a link to them. It was mentioned to set the root permissions of the site to 777 until the first song was uploaded. Doing this caused my site to crash. Was able to restore the No luck. I also tried responding to the email address that came back to me from my contact form reply that I had sent to my address when I submitted my issue. This email came back unaccepted.
So its either wait it out for an answer to the issue or my request for a refund. Thus the reason I scored low for this software, as installation and instructions fail it.
Hello, I feel sorry for your disappointment, but what you say is not exact, the installation instructions are included in the Jomsocial package, CB's do not need it but to avoid disappointment like your's , I'll add one. Also in the forum, the instruction post you might have missed is a sticky post and has over 1300 views. Feel free if you still need /want some help.