We publish a magazine in a tourist destination that offers a lot of information about what's going on, so we needed an events extension that could offer us event lists, a calendar, a map with location markers, etc... We also needed to be able to change the layout/appearance easily since most of us are designers instead of coders, so the support was as important as the extension itself. After installation we had a few issues with layout and settings in some of the modules and the component itself. The support works great since you open a ticket and the ticket gets assigned to a staff member who answers just after a few hours and keeps replying and helping you until you are satisfied with the result. We were able to close all our tickets in just a few days. Great extension and great support.