gadabout
Hi Michelle - for the record we exchanged 17 emails over many days and the root cause of your issues were 1) Incorrect file permissions on your files and folders 2) conflict with fireboard. We personally investigated your issues and changed the file permissions for you, furthermore we investigate the conflict with fireboard and provided you with a working solution so that you could use both components on the same site. I trust you are happy with the outcome from our support.
There are a lot of forum posts and FAQ posts on installation issues, and the problems you encountered, that I mention above, could have been sorted if you had read those - the actions I took have been taken by other users without the need for contacting us for support :-) :-) but I understand not all customers are as technical as we are :-)
Kindest regards Phil.
The only issue I had was that after I installed it my main domain wouldn't forward to iJoomla anymore when prior it had. I finally fixed that issue though, here is how (in case you have the same issue):
I had the JOOMLA front page on my main menu and my top menu. In both I had put the iJoomla as the first item. But, I don't even use the main menu. I only use the top menu on my site.
I had moved the iJoomla up to the number 1 postion on both those menus anyhow, and made it my homepage in the iJoomla configuration.
But, still, if I typed in www.homepageexample.com/home then iJoomla came up, and if I typed in www.homepageexample.com/ then the regular JOOMLA frontpage came up...I couldn't figure out why, and then I did...
I had unpublished the regular JOOMLA front-page from my top menu, as I use that menu on my webpage. And, then, on that menu only the iJoomla was published.
But...I hadn't done that on my main menu, as I don't even use the main menu on my website. I didn't know it would matter since I don't use that menu at all anywhere. I only use the top menu. So while the regular front page was unpublished on my top menu (which I use) it was still published to my main menu (which I don't use).
So, I just went in and saw that on the main menu the regular JOOMLA front-page was still published (though it was #3 down the list, and iJoomla was the first item on that list...but both were published on that list).
So, I unpublished it, and voila! No problem anymore.
I hadn't realized that would cause an issue, particularly considering I don't even use the main menu. I only use my top menu. I guess one just has to check all their menus, whether they're using them or not, and 'unpublish' the front-page option, and to move the iJoomla into the first postion...even if they're not using that menu...










